How to use the rewards points. To use your points, you need to redeem them for a discount code, which you can do here: SILCA Rewards. If you aren't already logged in when you go to this link, then it will redirect you to your account page when you lo
We do ship to most countries, however, there are a few that we are unable to send to. To review the countries we currently don't ship to, please see below:. Azerbaijan. Belarus. Russia. Ukraine. North Korea. Please note that international shipments c
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
If you would like to cancel or edit your order, please contact our customer service team at [email protected] or by calling 1-800-905-2157. Please include your order number and the reason for cancellation or details of the change you would like to make
Yes, we do offer expedited shipping for domestic orders shipping in the United States only. Please keep in mind that order processing can take up to one business day, and we only ship Monday - Friday.